/*  CRM > AI Calls
 *
 *  Scoped to .ai-calls so none of it reaches the rest of the app. The values are the
 *  design's own - the screen is a dense work queue, and the generic utility classes
 *  could not carry the red-flag states or the row grid it needs.
 */

.ai-calls {
    background: #f4f5f6;
    color: #1d2327;
    display: flex;
    flex-direction: column;
    height: 100%;
    overflow: hidden;
}

.ai-calls .aic-body {
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 16px;
    box-sizing: border-box;
    overflow: hidden;
    height: 100%;
}

/* ── Header ── */

.ai-calls .aic-head {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: flex-end;
    gap: 16px;
}

.ai-calls .aic-title {
    margin: 0;
    font-size: 20px;
    font-weight: 600;
    color: #1d2327;
}

.ai-calls .aic-subtitle {
    margin: 2px 0 0;
    font-size: 13px;
    color: #5b6770;
}

.ai-calls .aic-head-filters {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    align-items: flex-end;
}

/* ── Fields ── */

.ai-calls .aic-field {
    display: flex;
    flex-direction: column;
    gap: 4px;
    margin: 0;
}

.ai-calls .aic-field > label {
    font-size: 12px;
    font-weight: 400;
    color: #5b6770;
    margin: 0;
}

.ai-calls .aic-field select,
.ai-calls .aic-field input[type="text"] {
    height: 36px;
    border: 1px solid #cfd5d9;
    border-radius: 6px;
    padding: 0 10px;
    font-size: 13px;
    background: #ffffff;
    color: #1d2327;
    box-sizing: border-box;
}

.ai-calls .aic-field select:focus,
.ai-calls .aic-field input[type="text"]:focus {
    outline: none;
    border-color: #1c5754;
}

.ai-calls .aic-field-location select { min-width: 190px; }
.ai-calls .aic-field-date input { min-width: 150px; background: #ffffff; }
.ai-calls .aic-field-outcome select { min-width: 230px; }
.ai-calls .aic-field-flag select { min-width: 130px; }
.ai-calls .aic-field-search { flex: 1 1 220px; }
.ai-calls .aic-field-search input { width: 100%; }

/* ── KPI tiles ── */

.ai-calls .aic-kpis {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
    gap: 12px;
}

.ai-calls .aic-kpi {
    background: #ffffff;
    border: 1px solid #dfe3e6;
    border-radius: 10px;
    padding: 14px 16px;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.ai-calls .aic-kpi-label {
    font-size: 12px;
    color: #5b6770;
}

.ai-calls .aic-kpi-value {
    font-size: 24px;
    font-weight: 600;
    line-height: 1.1;
}

.ai-calls .aic-kpi-flag {
    background: #fde8e7;
    border-color: #f4c4c0;
    cursor: pointer;
}

.ai-calls .aic-kpi-flag .aic-kpi-label { color: #8f1d14; font-weight: 500; }
.ai-calls .aic-kpi-flag .aic-kpi-value { color: #8f1d14; }
.ai-calls .aic-kpi-flag.active { box-shadow: 0 0 0 2px #f4c4c0 inset; }

/* ── The card holding tabs, filters, list and panel ── */

.ai-calls .aic-card {
    background: #ffffff;
    border: 1px solid #dfe3e6;
    border-radius: 10px;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    min-height: 0;
    flex: 1 1 auto;
}

.ai-calls .aic-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    padding: 12px 16px;
    border-bottom: 1px solid #dfe3e6;
}

.ai-calls .aic-tab {
    height: 34px;
    padding: 0 14px;
    border-radius: 999px;
    border: 1px solid #cfd5d9;
    background: #ffffff;
    color: #3f4a52;
    font-size: 13px;
    cursor: pointer;
}

.ai-calls .aic-tab.active {
    border-color: #1c5754;
    background: #1c5754;
    color: #ffffff;
    font-weight: 500;
}

.ai-calls .aic-filters {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    padding: 12px 16px;
    align-items: flex-end;
    border-bottom: 1px solid #eceef0;
}

.ai-calls .aic-split {
    display: flex;
    flex-wrap: wrap;
    align-items: stretch;
    min-height: 0;
    flex: 1 1 auto;
}

/* ── List ── */

.ai-calls .aic-list {
    flex: 1 1 640px;
    min-width: 0;
    display: flex;
    flex-direction: column;
    min-height: 0;
}

.ai-calls .aic-scroll {
    overflow: auto;
    min-height: 0;
    flex: 1 1 auto;
}

.ai-calls .aic-grid {
    min-width: 760px;
}

.ai-calls .aic-row {
    display: grid;
    grid-template-columns: 88px 1.4fr 1fr 1.8fr 1fr 150px;
    gap: 12px;
    align-items: center;
    padding: 12px 16px;
    border-bottom: 1px solid #eceef0;
    background: #ffffff;
}

.ai-calls .aic-head-row {
    position: sticky;
    top: 0;
    z-index: 1;
    background: #f1f3f4;
    border-bottom: 1px solid #dfe3e6;
    padding: 10px 16px;
    font-size: 12px;
    font-weight: 600;
    color: #3f4a52;
}

.ai-calls .aic-row-flag { background: #fff8f7; }

.ai-calls .aic-row-selected {
    background: #eef6f5;
    box-shadow: inset 3px 0 0 #1c5754;
}

.ai-calls .aic-cell { min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.ai-calls .aic-time { font-size: 13px; color: #3f4a52; }
.ai-calls .aic-name {
    font-size: 14px;
    font-weight: 600;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.ai-calls .aic-sub { font-size: 12px; color: #5b6770; }
.ai-calls .aic-outcome { font-size: 13px; font-weight: 500; }

.ai-calls .aic-foot {
    padding: 12px 16px;
    font-size: 13px;
    color: #5b6770;
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
}

.ai-calls .aic-empty {
    padding: 40px 16px;
    text-align: center;
    font-size: 14px;
    color: #5b6770;
}

.ai-calls .aic-empty img {
    max-width: 180px;
    opacity: .9;
}

.ai-calls .aic-empty-text {
    margin: 12px 0 0;
    font-size: 14px;
    color: #5b6770;
}

/* ── Badges ── */

.ai-calls .aic-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 8px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 500;
    white-space: nowrap;
    width: fit-content;
}

.ai-calls .aic-badge-followup { background: #e8eef8; color: #1d4f91; }
.ai-calls .aic-badge-reception { background: #e7f1f0; color: #173f3d; }
.ai-calls .aic-badge-flag { background: #fde8e7; color: #8f1d14; font-weight: 600; }
.ai-calls .aic-badge-handled { background: #e6f4ec; color: #17693a; }

/* ── Buttons ── */

.ai-calls .aic-btn {
    height: 34px;
    padding: 0 12px;
    border: 1px solid #cfd5d9;
    border-radius: 6px;
    background: #ffffff;
    color: #1c5754;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
}

.ai-calls .aic-btn:hover { border-color: #1c5754; }

.ai-calls .aic-btn-call {
    width: 34px;
    height: 34px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border: none;
    border-radius: 6px;
    background: #1c5754;
    color: #ffffff;
    cursor: pointer;
}

.ai-calls .aic-btn-call[disabled] { background: #cfd5d9; cursor: not-allowed; }

.ai-calls .aic-actions { display: flex; gap: 6px; align-items: center; }

.ai-calls .aic-btn-primary {
    flex: 1;
    height: 40px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    border: none;
    border-radius: 8px;
    background: #1c5754;
    color: #ffffff;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
}

.ai-calls .aic-btn-ghost {
    flex: 1;
    height: 40px;
    border: 1px solid #1c5754;
    border-radius: 8px;
    background: #ffffff;
    color: #1c5754;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
}

.ai-calls .aic-btn-danger {
    height: 40px;
    border: none;
    border-radius: 8px;
    background: #b42318;
    color: #ffffff;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
}

.ai-calls .aic-btn-danger[disabled] { opacity: .6; cursor: not-allowed; }

/* ── Side panel ── */

.ai-calls .aic-panel {
    flex: 0 1 400px;
    min-width: 300px;
    border-left: 1px solid #dfe3e6;
    background: #fbfcfc;
    padding: 16px;
    box-sizing: border-box;
    display: flex;
    flex-direction: column;
    gap: 14px;
    overflow: auto;
}

.ai-calls .aic-panel-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 8px;
}

.ai-calls .aic-panel-name { margin: 0; font-size: 17px; font-weight: 600; }
.ai-calls .aic-panel-meta { font-size: 13px; color: #5b6770; }

.ai-calls .aic-panel-actions { display: flex; gap: 8px; }

.ai-calls .aic-box {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 12px;
    border: 1px solid #dfe3e6;
    border-radius: 8px;
    background: #ffffff;
}

.ai-calls .aic-box-label { font-size: 12px; color: #5b6770; }
.ai-calls .aic-box-value { font-size: 14px; font-weight: 600; }
.ai-calls .aic-box-text { font-size: 13px; color: #3f4a52; }

.ai-calls .aic-section-title { margin: 0; font-size: 14px; font-weight: 600; }

.ai-calls .aic-answer {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 10px 12px;
    border: 1px solid #dfe3e6;
    border-radius: 8px;
    background: #ffffff;
}

.ai-calls .aic-answer-flagged { border-color: #f4c4c0; background: #fff8f7; }

/* what the patient actually said, kept in their words */
.ai-calls .aic-answer-said { font-size: 13px; color: #1d2327; }

.ai-calls .aic-chip {
    padding: 2px 8px;
    border-radius: 4px;
    background: #eef0f2;
    color: #3f4a52;
    font-size: 12px;
}

.ai-calls .aic-chip-flag { background: #fde8e7; color: #8f1d14; font-weight: 600; }

.ai-calls .aic-chips { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }

.ai-calls .aic-attempt {
    display: flex;
    justify-content: space-between;
    gap: 8px;
    font-size: 13px;
    padding: 6px 0;
    border-bottom: 1px solid #eceef0;
}

.ai-calls .aic-summary {
    margin: 0;
    font-size: 13px;
    line-height: 1.5;
    color: #3f4a52;
}

.ai-calls .aic-flagbox {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 12px;
    border: 1px solid #f4c4c0;
    border-radius: 8px;
    background: #fde8e7;
}

.ai-calls .aic-flagbox-title { font-size: 13px; font-weight: 600; color: #8f1d14; }

.ai-calls .aic-flagbox textarea {
    border: 1px solid #cfd5d9;
    border-radius: 6px;
    padding: 8px 10px;
    font-size: 13px;
    resize: vertical;
    background: #ffffff;
    width: 100%;
    box-sizing: border-box;
}

.ai-calls .aic-handledbox {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 12px;
    border: 1px solid #bfe3cc;
    border-radius: 8px;
    background: #e6f4ec;
}

.ai-calls .aic-handledbox-title { font-size: 13px; font-weight: 600; color: #17693a; }
.ai-calls .aic-handledbox-meta { font-size: 12px; color: #17693a; }

.ai-calls .aic-muted { font-size: 13px; color: #5b6770; }

@media (max-width: 1200px) {
    .ai-calls .aic-panel { flex: 1 1 100%; border-left: none; border-top: 1px solid #dfe3e6; }
}